At the insistence of the Bush administration, Congress in 2006 passed legislation that required the Postal Service to prefund, over a 10-year period, 75 years of future retiree health benefits.

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At the insistence of the Bush administration, Congress in 2006 passed legislation that required the Postal Service to prefund, over a 10-year period, 75 years of future retiree health benefits.

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P is positive emotion, E is engagement, R is relationships, M is meaning and A is accomplishment. Those are the five elements of what free people chose to do. Pretty much everything else is in service of one of or more of these goals. That's the human dashboard.

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P is positive emotion, E is engagement, R is relationships, M is meaning and A is accomplishment. Those are the five elements of what free people chose to do. Pretty much everything else is in service of one of or more of these goals. That’s the human dashboard.

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The West has been able to bring Afghanistan a much better health service, better education, better roads, a better economy, though some have benefited more; some have benefited less from that economic well-being in Afghanistan.

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The West has been able to bring Afghanistan a much better health service, better education, better roads, a better economy, though some have benefited more; some have benefited less from that economic well-being in Afghanistan.

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I think a lot of people will be liberated from a lot of oppressive manufacturing jobs, or a lot of service jobs, because they'll be done by computers. There'll be the world's best education available online and free.

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I think a lot of people will be liberated from a lot of oppressive manufacturing jobs, or a lot of service jobs, because they’ll be done by computers. There’ll be the world’s best education available online and free.

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How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?

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How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you’re interaction with them was positive?

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Every day I'd talk to my customers at Webex and they'd tell me how unhappy they were with our service. This was a terrible way to spend my days, it weighed heavily on my heart. I wanted to spend my days delivering happiness, and I knew I had to take charge of my own destiny to do that.

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Every day I’d talk to my customers at Webex and they’d tell me how unhappy they were with our service. This was a terrible way to spend my days, it weighed heavily on my heart. I wanted to spend my days delivering happiness, and I knew I had to take charge of my own destiny to do that.

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