Every day is different. I am constantly creating, whether that be for my own YouTube channel and social networks or my businesses like FAWN (For all Women's Network) – a women's lifestyle network on YouTube that I founded/produce; em michelle phan (my cosmetics line with L'Oreal); or Ipsy (a beauty sampling service I co-founded in 2011).

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Every day is different. I am constantly creating, whether that be for my own YouTube channel and social networks or my businesses like FAWN (For all Women’s Network) – a women’s lifestyle network on YouTube that I founded/produce; em michelle phan (my cosmetics line with L’Oreal); or Ipsy (a beauty sampling service I co-founded in 2011).

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When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude.

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When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude.

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Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace.

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Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace.

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Health care historically has been a very siloed field that's organized around medical specialties – urology, cardiac surgery, and so forth – and around the supply of these specialty services. The patient is the ping-pong ball that moves from service to service.

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Health care historically has been a very siloed field that’s organized around medical specialties – urology, cardiac surgery, and so forth – and around the supply of these specialty services. The patient is the ping-pong ball that moves from service to service.

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If all you're doing is playing it safe – trying to make the same movie over and over again – that's when the audiences say, 'Oh, this is just a moneymaking machine.' But if it's genuinely in service to the art form, then the franchise concept is being used in a way that's exciting.

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If all you’re doing is playing it safe – trying to make the same movie over and over again – that’s when the audiences say, ‘Oh, this is just a moneymaking machine.’ But if it’s genuinely in service to the art form, then the franchise concept is being used in a way that’s exciting.

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I grew up in a family full of strong women. A great aunt on my mother's side had been a matron on a hospital ship in World War II, and one on my father's side had served in the Women's Royal Naval Service.

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I grew up in a family full of strong women. A great aunt on my mother’s side had been a matron on a hospital ship in World War II, and one on my father’s side had served in the Women’s Royal Naval Service.

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There are a lot of health care providers in this country who have a very deep sense of service and compassion for the suffering of others, who are motivated to go to West Africa despite the risks of infection and death. And doctors and nurses face those risks every day regardless of their setting.

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There are a lot of health care providers in this country who have a very deep sense of service and compassion for the suffering of others, who are motivated to go to West Africa despite the risks of infection and death. And doctors and nurses face those risks every day regardless of their setting.

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