As I've progressed in my career, I've come to appreciate – and really value – the other attributes that define a company's success beyond the P&L: great leadership, long-term financial strength, ethical business practices, evolving business strategies, sound governance, powerful brands, values-based decision-making.

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As I’ve progressed in my career, I’ve come to appreciate – and really value – the other attributes that define a company’s success beyond the P&L: great leadership, long-term financial strength, ethical business practices, evolving business strategies, sound governance, powerful brands, values-based decision-making.

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Most people are not good people. In business, in art, in almost every 'world' I've been in, most people I've meet are pretty gray to black. It takes practice to be the person who is a source of compassion and honesty.

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Most people are not good people. In business, in art, in almost every ‘world’ I’ve been in, most people I’ve meet are pretty gray to black. It takes practice to be the person who is a source of compassion and honesty.

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Strong automotive and enterprise sales and the positive impact of our expanded license agreement with Microsoft more than offset the loss of revenue from the former devices and services business.

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Strong automotive and enterprise sales and the positive impact of our expanded license agreement with Microsoft more than offset the loss of revenue from the former devices and services business.

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One of my best friendships dwindled in the pub business – we still talk, but it challenged that friendship too much – and that taught me to go into football and find people that I can have good relations with but without being overly friendly.

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One of my best friendships dwindled in the pub business – we still talk, but it challenged that friendship too much – and that taught me to go into football and find people that I can have good relations with but without being overly friendly.

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Goodwill and reputation are intangibles, but they are the keys to business success. Since they are also inexorably linked to social values, it follows that a change in social norms will have a significant impact on profits.

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Goodwill and reputation are intangibles, but they are the keys to business success. Since they are also inexorably linked to social values, it follows that a change in social norms will have a significant impact on profits.

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Xerox's innovative technology and service offerings – delivered through an expanding distribution system with a lean and flexible business model – continue to solidify our market leadership, driving consistently strong earnings performance.

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Xerox’s innovative technology and service offerings – delivered through an expanding distribution system with a lean and flexible business model – continue to solidify our market leadership, driving consistently strong earnings performance.

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I don't run a non-profit. There are lots of non-profits in America – in Detroit, parts of Wall Street, etc. I run a not for profit. We're a business. The only difference is that instead of selling soap or sneakers, we sell hope and leadership.

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I don’t run a non-profit. There are lots of non-profits in America – in Detroit, parts of Wall Street, etc. I run a not for profit. We’re a business. The only difference is that instead of selling soap or sneakers, we sell hope and leadership.

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