a 5% feature (used by less than 5% of all users) is a distraction for all the other users, and is better removed, unless it’s really critical (a small number of users do need to cancel service, for example).

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a 5% feature (used by less than 5% of all users) is a distraction for all the other users, and is better removed, unless it’s really critical (a small number of users do need to cancel service, for example).

— Neil Hunt


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