Turning away bad clients can leave you feeling oddly guilty. They’re sort of like alcoholic or meth head cousins who force you, by their own bad behavior into denying them things you wouldn’t deny other people. You’re left feeling not quite yourself.

Turning away bad clients can leave you feeling oddly guilty. They’re sort of like alcoholic or meth head cousins who force you, by their own bad behavior into denying them things you wouldn’t deny other people. You’re left feeling not quite yourself.

— Carolyn Wood

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