Much of a leader's responsibility in creating a positive, high-performance culture is setting the right tone and acting on it consistently. That day-to-day execution – the tenor and tone – really makes the difference. One deviation – one exasperating meeting – and the CEO legitimizes bad behavior.

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Much of a leader’s responsibility in creating a positive, high-performance culture is setting the right tone and acting on it consistently. That day-to-day execution – the tenor and tone – really makes the difference. One deviation – one exasperating meeting – and the CEO legitimizes bad behavior.

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